Description
Website Malware Removal
If your website has been hacked, you’re losing visitors, revenue, and trust every hour it stays infected.
Automated tools miss hidden backdoors and leave your site vulnerable. This service provides manual malware removal performed by security professionals — not scripts or scanners.
We identify and remove malicious code, backdoors, injected files, and compromised access points, while preserving your website’s functionality and data.
✅ What’s Included
- Manual malware and malicious code removal
- Detection and cleanup of backdoors & hidden injections
- Infected file repair or secure replacement
- Database scan and cleanup (if required)
- Basic security hardening after cleanup
- Full verification that the website is clean and accessible
🧠 How the Process Works
1. Initial Security Assessment
We analyse your website files, database, and server environment to identify all infection points and entry methods.
2. Manual Cleanup & Removal
All malicious code, backdoors, and infected files are removed manually by experienced professionals — no automated guesswork.
3. Security Hardening
We close common entry points, update vulnerable components, and implement basic protections to reduce the risk of reinfection.
4. Final Verification
We thoroughly test your website to confirm it’s clean, functioning normally, and no longer flagged by security scanners or browsers.
Average turnaround: 24–48 hours (depending on infection severity)
👥 Who This Is For
- Business websites that have been hacked or defaced
- WordPress sites showing suspicious behavior or redirects
- E-commerce stores flagged as dangerous by browsers
- Site owners who want a proper cleanup, not a temporary patch
- Anyone who tried automated tools without success
📋 What We’ll Need From You
To perform the cleanup efficiently, we’ll require:
- FTP or hosting control panel access
- Database credentials
- Recent backup (if available)
- Description of symptoms (when noticed, what changed)
All credentials are handled securely and confidentially.
⚠️ Important Notes
- This is a one-time cleanup service
- Hosting-level infections may require coordination with your hosting provider
- Ongoing monitoring is not included (available as an add-on)
- If reinfection occurs within 7 days due to missed malware, we re-clean for free
- Long-term protection (firewall, monitoring) is strongly recommended
❓ Frequently Asked Questions
Will I lose any data?
No. We preserve legitimate files and data. Backup is recommended.
Can you guarantee no reinfection?
We remove existing malware and close known entry points, but security maintenance is required to prevent future attacks.
What if the problem returns?
Within 7 days due to missed malware → free re-clean. New infection → new service.
How long does it take?
Most cleanups are complete within 24–48 hours.
Do you support all platforms?
Yes — WordPress, Joomla, Drupal, custom PHP, and more.
🔒 Ready to Secure Your Website?
Don’t let malware destroy your reputation and revenue.
Get Started Now or Request a Free Security Scan
Questions? Contact us via email or phone.
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